Elevate your jewelry collection with the Jesbye Gold-Plated Locket Set, a true symbol of elegance and sophistication. This stunning necklace and earring set features a dazzling starburst pendant with intricate stone detailing, designed to shine at every angle. The matching earrings complement the set perfectly, adding an extra touch of charm. Whether you're dressing up for a wedding, a formal event, or simply want to add a luxurious touch to your outfit, this set is the perfect statement piece. Lightweight and skin-friendly, it offers both comfort and style. A thoughtful gift for someone special or a beautiful addition to your own collection.

Jesbye Collection – Shipping Policy

At Jesbye Collection, we ensure that your orders are processed and delivered swiftly and securely. Below are the details of our shipping process:

Order Processing

Once you place an order, our team will contact you via phone or WhatsApp for confirmation.

Orders are typically confirmed within 24 hours, depending on our business hours (Monday - Saturday, 10 AM - 7 PM, GMT+5).

Dispatch Time

Orders confirmed before 3 PM are dispatched the same day.

Orders confirmed after business hours, on weekends, or public holidays will be processed on the next working day.

Delivery Timeframe

Domestic Orders (Pakistan): 3 to 6 business days.

International Orders: 7 to 15 business days (time may vary based on location and customs processing).

🚚 Business days exclude Sundays and public holidays. Delivery times may vary due to unforeseen factors such as weather, carrier delays, or public holidays.

Shipping Locations

We currently ship nationwide in Pakistan and internationally.

If you're unsure about delivery to your location, feel free to contact us at:
📧 Email: Info@jesbye.com
📞 WhatsApp: +92 325 5724202

Shipping Charges

Pakistan: PKR 200 nationwide.

Free shipping for orders above PKR 1999 (Pakistan only).

International Orders: Shipping charges are calculated at checkout based on your location. The customer is responsible for international shipping and handling costs.

Tracking Your Order

Once your order is dispatched, we will provide you with a tracking number (if available) via email or WhatsApp.

Please allow 24-48 hours for tracking information to update.

Order Cancellation

If you wish to cancel your order, you must inform our customer service before dispatch.

Once an order has been dispatched, cancellations are not allowed as we aim to ensure timely delivery.

Our shipments leave at 5 PM daily, so cancellations must be requested before 5 PM on the same day of order placement.

Jesbye has the authority to cancel orders for reasons such as; the item is out of stock, pricing errors, etc.

Important Notes

📌 Ensure correct shipping information – We are not responsible for delays or lost parcels due to incorrect or incomplete shipping details.

📌 Delays beyond our control – While we aim to meet delivery estimates, some delays may occur due to courier service issues, customs, or unforeseen circumstances.

📌 Need assistance? Contact us via:
📧 Email: Info@jesbye.com
📞 WhatsApp: +92 325 5724202

Thank you for choosing Jesbye Collection! Happy shopping! 🛍✨

Jesbye Collection – Refund & Exchange Policy

At Jesbye Collection, we strive to provide high-quality ladies' artificial jewelry, bags, and accessories. However, if you are not completely satisfied with your purchase, please review our Refund & Exchange Policy below:

Refund Policy

Cash refunds are not offered. Instead, if your return meets the eligibility criteria, you will receive a store credit coupon of the same value, which can be used for future purchases.

Refunds will be processed to the original payment method within 10 business days after we receive the returned product.

Customers are responsible for return shipping fees.

Exchange Policy

If you receive a damaged, faulty, or incorrect product, we will exchange it.

If you wish to exchange an item for personal reasons (e.g., size or preference change), you must cover both-way shipping charges.

Exchanges are allowed only within 7 days of receiving your order.

Exceptions to the Exchange Policy

The following items are not eligible for exchange:
✅ Products that have been used or damaged after delivery.
✅ Products that are missing parts, tags, or accessories.
✅ Products purchased on sale or clearance.

Return Process

To request a return or exchange, please follow these steps:

Contact Us within 7 days of receiving your order.

+92 325 5724202Email: Info@jesbye.com

Provide your order number and reason for return/exchange.

If eligible, we will provide you with a return shipping address.

Pack the item securely in its original condition and packaging.

Once we receive the product, we will process the exchange or issue a store credit.

Important Notes

📌 Make a Video While Opening the Parcel – To claim any damage or missing items, you must send us an unedited opening video. Claims without video proof will not be accepted.

📌 Jesbye Collection is not responsible for return shipping costs unless the item is defective or incorrect.

📌 All exchanges and returns are applicable only within Pakistan.

For any queries, feel free to reach out to our customer service team. Happy Shopping! 🛍✨